The challenge
Helio's grid operations team lacked unified, sub-minute visibility across 12 million smart meters and 38,000 substations, slowing outage response.
Our approach
- Designed a streaming telemetry platform on Kafka and ClickHouse with sub-second querying.
- Built ML models for fault prediction with confidence-tiered routing into operations.
- Standardized incident response with paved-road runbooks and SRE-style postmortems.
The solution
A real-time grid telemetry and prediction platform integrated with operations workflows.
What this means for similar programs
The pattern beneath this engagement is one we apply repeatedly across energy & utilities clients: a phased approach, embedded senior practitioners, and a measurement plan negotiated up front. The result is faster outcomes, fewer surprises, and an operating model your teams can run themselves.